All about minor protection

General information about minor protection

A central aspect of EstrelaBet's Responsible Gaming program is the prevention of minors accessing our platform. Therefore, we request that players present a valid driver's license, national identity card, passport, or any valid identification document to register and bet on EstrelaBet.

We verify the player's identity using a Know Your Customer (KYC) process, and if the data is validated, the customer is of legal age to play in that jurisdiction, and we confirm that the customer is not on a self-exclusion list, the account setup is approved.

If the KYC process does not validate the customer, an alert message is sent to the EstrelaBet customer service team, and we contact the applicant to provide the necessary information to validate their identity, among other information.

EstrelaBet encourages parents and concerned adults to talk to children early on.

Start a meaningful dialogue about the risks of gambling. It's never too early to start the conversation about gambling and its risks. By opening a dialogue, concerned adults can help ensure that children are better prepared to make responsible choices now and throughout their lives.

EstrelaBet advises players to keep their login information secure

Players must ensure that their account information is secure. Parents and other concerned adults should be aware that children may access their accounts and passwords or use credit cards and personal information to create a fraudulent account.

⚠️ Warning signs that children may be gambling ⚠️

Concerned adults should always be aware of the children under their responsibility. It is important to be aware of the following signs:

  • Children who have friends who gamble regularly
  • Children obsessed with the results of professional games
  • Children who lie or are secretive about gambling activities
  • Children who borrow or take money from others to gamble
  • Children who take money or goods from home
  • Children who have lost interest in social activities and show general dissatisfaction
  • Children who show unjustified euphoria alternating with moments of sadness and loneliness
  • Parents who are concerned that their underage children may be involved in gambling should contact our support team immediately!

EstrelaBet does not intentionally collect any personally identifiable information from children under the age of 18. If you believe that your child has provided this type of information on our website, we recommend that you contact us immediately, as we will remove such information from our records.

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