Everything about self-exclusion

If you realize that you are at risk of developing a gambling dependency or that gambling has harmed other areas of your life, consider using self-exclusion for a certain period of time. If you want to stop gambling for other reasons, you can, for example, consider a break period.

 

What happens when you self-exclude?

During the self-exclusion period, it will not be possible to use your account to place bets or play. Therefore, it is extremely important that you withdraw any remaining funds from your account before proceeding with the self-exclusion process.

 

How do I self-exclude from my EstrelaBet account?

Step 1:

Access your profile in the upper right corner of the screen and click on "My account."

Screenshot - 2023-10-18T151705.872.png

Step 2:

Scroll down the page and, under "Responsible Gaming," click on the "Account Status" button.

Screenshot - 2023-11-16T173552.278.png

Step 3:

Next, click on "Self-Exclusion" and select the desired option.

Screenshot - 2023-11-16T173725.592.png

 

Next steps:

Even after removing you from our database, we suggest that you remove EstrelaBet from your notifications and delete/uninstall all EstrelaBet apps and downloads, as well as block/cancel your subscription to EstrelaBet on all your social media accounts. Alternatively, you can contact our support team for guidance or more information.

Was this article helpful?
0 out of 0 found this helpful

Articles in this section