What documents do I need to provide for the identity verification process (KYC)?

To complete the identity verification process, you will need to provide the following documents:

Personal Identification (Choose one of the options):

  • Passport
  • Driving License
  • Identity Card with CPF

Proof of Residence (Choose one of the options):

  • Residential bills (water, energy, telephone, gas, condominium, internet) with an issue date of less than 6 months.
  • Copy of bank statement or credit card statement containing your address, with an issue date less than 6 months old.

Please take the following guidelines into consideration:

  • Documents must be clear and legible.
  • They must be in your name.
  • The logo of the issuing company must be visible.
  • Send documents in JPEG, GIF or PDF formats, with a maximum size of 10MB by email.

By following these guidelines, you will ensure an efficient verification process and avoid possible delays or temporary suspensions of your account. We're here to help if you have any questions or need additional support.

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