Why am i not receiving the full potential winnings of my bet?

There may be cases where the odds are different from the odds that were listed previously when you placed your bet.

This can be due to factors such as the two listed below:

Dead-Heat:

In the case of a Dead-Heat between two or more selections, the rule of proportional distribution of the bet amount applies to the number of selections, determined according to the odds at the time of placing the bet.

⚠️ EXAMPLES:

  1. Suppose three participants tie for first place in an event. All bets placed on any of the three participants are settled as a win at one-third of the bet, with no change in odds.
  2. Suppose three football players are the top scorers in an event. All bets placed on any of the three players are settled as a win at one-third of the bet.

Void bet:

A bet may be voided for various reasons, such as event postponement and/or cancellation, technical issues, duplicate bets, inability to confirm the final result of an event, etc.

The settlement of a market as void means that the bet amount has been refunded to your account (with odds of 1.00) for single bets or that a market on your bet slip has been settled with odds of 1.00 for accumulators.

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