Forgot my password/username

Make sure you have entered all the data correctly before proceeding. If you are still having trouble accessing your account, check below:


Step 1:

Click on the avatar icon in the top right corner of the website.

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Step 2:

Then click on "Forgot your password?".

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Step 3:

Enter your registered email address in EstrelaBet. Once done, you will receive an SMS and an email with instructions to reset your password.

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IMPORTANT: Do not add spaces before or after the email and always check your inbox and spam folder! 

Sometimes, the password reset email may take a few minutes to arrive in your email inbox, so please wait before sending a new request.


It is necessary to follow the minimum requirement to create a secure password, as shown below:

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🗨️ If you no longer have access to the registered email or username, don't worry! Just contact our support team by clicking on the chat icon in the bottom right corner of the screen.

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