Player accountRegistration and access, Account data and history, and Account closure
TransactionsDeposits, Withdrawals, Bonuses and Bankroll Management
BettingCashout, Types of bets, e-Sports, Betting rules, Resolution of bets
GamesGeneral information, Live games, Slots, Roulette, Blackjack, Aviator and Spaceman
Star Games ⭐Phenomena: Stelar & MotoGrau
Affiliates EstrelaBetWhat is being an EstrelaBet affiliate, Advantages, How to become an affiliate
EstrelaBet ProductsEstrelaScore app, EstrelaBet app and Palpite Grátis
SecurityGeneral information, Account verification, Responsible gaming, Terms and Conditions
Frequently asked questions
By registering an account at EstrelaBet, you will have access to all our products and services! The registration process is completely free, with no deposit commitment at the time of registration.
In addition, you can choose to make deposits according to your preference, without the need to bet or play frequently. It's up to you to choose when to deposit and play with us!
To take advantage of everything EstrelaBet has to offer, you need to register in three steps.
LET'S DO THIS?!
Click on the person icon in the top right corner of the EstrelaBet homepage.
Then click on "Register", as indicated in the image below:
Enter your CPF number and click on "Continue".
Fill in your personal details, create a username and password to access your EstrelaBet account, and finally click on "Continue".
⚠️ IMPORTANT: If the username you want to use is already being used by someone else, the message "Username already registered" will appear. In this case, you will need to create a different username. The username is personal and non-transferable.
After completing the registration, you will receive an SMS on the registered mobile number containing a four-digit code. Enter this code on the EstrelaBet website to validate your registration.
🗨️ If you have any questions during the process, please contact our support team by clicking on the chat icon in the bottom right corner of the screen.
To change your password, follow these simple steps:
Click on the person icon in the top right corner of the website.
Then click on "Forgot your password?".
Enter your registered email address in EstrelaBet. After that, you will receive an SMS and an email with instructions to reset your password.
⚠️ IMPORTANT: Do not add spaces before or after the email.
Also, make sure to follow the minimum requirements to create a secure password, as shown below:
Sometimes, the password reset email may take a few minutes to arrive in your inbox, so please wait before sending a new request.
Always remember to check your inbox and spam folder!
🗨️ Still have questions?
Contact our support team by clicking on the chat icon in the bottom right corner of the screen.
When you first log in to your account with your username and password, a field will be available to enter the code you received via SMS and activate your account.
The activation code for your account is sent via SMS. If you haven't received it, make sure the registered mobile number is correct and in working condition, and keep an eye out so you don't miss any message notifications.
If you still haven't received the activation code, please contact the support team through the chat. 🗨️
⚠️ Make sure you have entered all the data correctly before proceeding. If you are still having trouble accessing your account, check below:
FORGOT YOUR PASSWORD?
Click on the avatar icon in the top right corner of the website.
Then click on "Forgot your password?".
Enter your registered email address in EstrelaBet. Once done, you will receive an SMS and an email with instructions to reset your password.
⚠️ IMPORTANT: Do not add spaces before or after the email and always check your inbox and spam folder!
Sometimes, the password reset email may take a few minutes to arrive in your email inbox, so please wait before sending a new request.
It is necessary to follow the minimum requirement to create a secure password, as shown below:
FORGOT YOUR USERNAME OR REGISTERED EMAIL?
🗨️ If you no longer have access to the registered email or username, don't worry! Just contact our support team by clicking on the chat icon in the bottom right corner of the screen.
Withdrawals can only be made via Pix on the official EstrelaBet website! ⭐
To withdraw via Pix, you must follow these steps:
- Access your EstrelaBet account.
- Click on "Wallet".
Click on the "Withdraw" button.
- Enter the desired amount and then click on "Withdraw".
That's it! You will receive the Pix with the funds in your bank account. ⭐
⚠️ ATTENTION: To successfully make a withdrawal, you must use your CPF (Brazilian tax identification number) as the Pix key. Make sure you have this option associated with your bank account, with your CPF as the Pix key.
There are several factors that can prevent your deposit from being recognized and credited. Check the following:
- Making a PIX transfer directly to our bank account without generating the QR code on the EstrelaBet website. We only accept payment via QR Code.
- Paying the QR code after it has been generated for more than 30 minutes, in which case the amount will not be credited to your gaming account.
- Making transfers from business accounts.
- Paying the same QR code twice, in which case your deposit will not be credited.
NOTE: In the scenarios mentioned above, the refund is automatically processed, and there is no need to contact our support team unless the two business day deadline is exceeded.
If you perform the PIX transfer correctly but the amount is not credited after two hours, please contact the support team and provide a copy of the payment receipt.
Deposits can only be made via Pix on the official EstrelaBet website! ⭐
⚠️ NEVER TRUST INFORMATION FROM THIRD PARTIES/NON-OFFICIAL ACCOUNTS!
To deposit via Pix, you must follow the steps below:
- Access your EstrelaBet account
- Click on "Wallet"
Click on the "Deposit" button.
- Enter the desired amount and then click on "Deposit".
- You will be directed to a new tab and receive a QR Code. From there, simply scan the code through your bank's app or copy and paste it into the Pix area of your financial institution.
The money will be credited to your account in a few minutes and you can enjoy all the benefits of EstrelaBet! ⭐
That's it! With PIX, your deposits are fast and secure. Enjoy your gaming experience!